Draft for review
This Privacy Policy is a draft prepared for review by the site owner and legal counsel. It has not been approved and must not be treated as final legal text. Items marked [to be confirmed] must be completed or corrected before publication.
1. Who we are
GOLDVESTRA — Global Trade & Sourcing is a brand of Goldvest Horizon Group, a Dubai-based investment and business consulting group. This website, goldvestra.com, is operated for the brand by the following legal entity, which acts as the controller of the personal data described in this policy: [legal operating entity to be confirmed].
Office: Office No. 1, Unit 1301, Opal Tower, Business Bay, Dubai, United Arab Emirates. Telephone: +971 4 370 0921. Mobile and WhatsApp: +971 50 550 7466.
2. Information we collect
Information you give us. When you submit a request for quote or contact form, we collect your name, company name, WhatsApp number, email address and the trade details you provide, such as products, quantities, origin and destination, timelines and any message. If you upload documents, such as specifications, drawings or product lists, we collect those files too.
Information collected automatically. Our servers keep limited technical logs, for example IP address, browser type and the pages requested, to operate and secure the site. With your consent, analytics cookies also collect information about how visitors use the site.
We do not collect payment card details through this website. Please do not include sensitive personal data, such as health or identity document numbers, in your messages or uploads unless we ask for it.
3. Cookies and analytics
We use strictly necessary cookies and similar technologies to make the site work and to keep it secure. We use analytics cookies only after you consent. You can accept or decline analytics, and you can change your choice at any time through the cookie notice on the site or your browser settings. Declining analytics does not affect your ability to submit a request.
[Cookie list and retention periods to be confirmed once the analytics tool is selected.]
4. How we use your information
We use the information described above only for purposes connected with our business:
- To read, assess and respond to your request for quote or message
- To screen requests for legal and regulatory compliance, including export controls and sanctions
- To prepare commercial proposals and, where an agreement is reached, to coordinate the trade
- To communicate with you about your request and the engagement that follows
- To keep the website secure, prevent misuse and fix technical problems
- To understand how the site is used and improve it, where you have consented to analytics
- To meet legal, accounting and regulatory obligations
5. Legal bases
We handle personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, where it applies to you, the EU/UK General Data Protection Regulation (GDPR). Depending on the law that applies, we rely on one or more of the following: your consent (for example, for analytics cookies); steps taken at your request before an agreement is made, or performance of an agreement with you; our legitimate interests in running, securing and developing our business; and compliance with legal obligations, such as sanctions screening.
[Applicable laws and legal bases to be confirmed by counsel.]
6. Who we share information with
We do not sell personal data. We share information only where needed to answer your request or run the site:
Service providers that host the website, store files, send email or provide analytics (with your consent). Trade partners, such as suppliers, freight forwarders, customs brokers and inspection companies, to the extent needed to obtain quotes or carry out your request. Goldvest Horizon Group members, where needed to handle your request. Authorities and advisers where the law requires it or where we need legal, accounting or compliance advice.
We ask the parties we share data with to protect it and to use it only for the purpose it was shared.
7. International transfers
International trade means your information may be handled outside the country where you are located, including outside the UAE, for example by suppliers or logistics partners in the countries involved in your request, or by service providers with servers abroad. Where the law requires, we use appropriate safeguards for such transfers, such as contractual protections or your consent.
[Hosting location and transfer mechanisms to be confirmed.]
8. How long we keep information
We keep personal data only as long as needed for the purposes in this policy, including to answer your request, to run any resulting engagement and to meet legal, accounting and regulatory requirements. After that, we delete or anonymize it.
[Specific retention periods for enquiries, uploaded files and engagement records to be confirmed.]
9. Security
Files you upload through our forms are stored privately and are not reachable through public web addresses. Access is limited to people who need it to handle your request. We use reasonable technical and organizational measures to protect personal data, but no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Your rights
Depending on the law that applies to you, you may have the right to ask us for access to your personal data; to have inaccurate data corrected or data deleted; to object to or restrict certain processing; to receive your data in a portable format; to withdraw consent at any time; and to lodge a complaint with the competent data protection authority.
To exercise a right, contact us using the details below. We may need to verify your identity first, and we will respond within the time required by applicable law. Withdrawing consent does not affect processing carried out before you withdrew it.
11. Who this site is for
This website is intended for business users and is not directed at children. We do not knowingly collect personal data from anyone under 18.
12. Contact us
For questions about this policy or to exercise your rights, contact us at: GOLDVESTRA — Global Trade & Sourcing, Office No. 1, Unit 1301, Opal Tower, Business Bay, Dubai, United Arab Emirates. Telephone: +971 4 370 0921. Mobile and WhatsApp: +971 50 550 7466. Email: [to be confirmed]. You can also use our contact page.
13. Changes to this policy
We may update this policy from time to time. The current version is always published on this page with its effective date. Effective date: [to be confirmed]. See also our Terms of Use.